Who are we?
Wellingborough Wills Ltd. is a will-writing and estate planning company registered in England with the company number 08726076. Our registered office is at 98 Shelley Road, Wellingborough, NN8 3DP.
The company is a member of the Society of Will Writers and is compliant with its Code of Practice.
What if you have a question?
Any questions relating to data privacy or this policy should be sent us via the Contact Us page on our website.
What is our Privacy Policy for and how does it relate to you?
Maintaining data privacy and protection is a priority for Wellingborough Wills Ltd. and this policy sets out the legal basis on which any personal data that we collect from you, or that you provide to us, will be processed by us.
What personal data do we hold?
We will only hold personal data about you that is relevant to the purpose of becoming a client and when you have read, understood and signed our terms of engagement you will be consenting to us holding your personal data so that we can prepare your Wills and other associated legal documents.
Personal data means
- Information you consent to provide that is required to carry out our obligations arising from any contracts entered between you and us, or potential contracts that may be in liaison between you and us.
- Information that you consent to provide by filling in forms on our website, or as part of any direct marketing or sales activities. This includes and is not limited to personal information about you such as your name, telephone contact number, geographical address/location and email address.
Note: Clear consent information is supplied at point of collection to provide information on the use of data; and a record of the consent is taken at point of collection. - If you Contact Us by telephone or in writing, we may keep a copy of your correspondence or communication.
If you have provided us with the personal data of another person, there is a clear requirement imposed by us for you to confirm that he/she consents to the processing of his/her personal data and that you have informed him/her of our identity as a Data Controller and the nature of the processing taking place. Records will be retained as evidence of this consent.
We will protect the confidentiality of your information in accordance with our normal data handling procedures and all legal requirements. We will not use it for any other purposes
How will we use the information we hold about you?
We use information held about you in the following ways:
Performance of a contract – We use information held about you to carry out our obligations arising from any contracts entered into between you and us; and to notify you about changes to our services.
Legitimate Interests – We use information held about you to provide you with information, products and/or services that you request from us or which we feel may interest you if relevant to the products or services currently being supplied as part of a contract with us, or in relation to a previous contract with us whereby you are happy to continue to receive such information.
Consent (Direct Marketing) – We use information held about you to provide you with information on products and/or services that you request from us, or which we feel may interest you where you have consented to be contacted for such purposes. Where consent has been provided to us, it is a recognised right that your consent can also be withdrawn. Should you wish to do this please get in touch.
Do we share your personal data with anyone else?
There may be some rare instances where we may be required to disclose your information without your prior consent, for example:
- If we are required to do so by law, where the information is subject to disclosure pursuant to judicial or other government subpoenas, warrants, orders or for similar legal or regulatory requirements.
- If we need to do so in the interest of protecting your or someone else’s safety.
Disclosure of your information
As part of our GDPR compliance obligations, we are duty bound to check when personal data may be shared with third parties to ensure that they apply the same or greater controls in terms of data protection. The use of non-disclosure agreements form part of our third-party data sharing controls
We may disclose your personal information to third parties
- in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
- if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; or
Wellingborough Wills Ltd. has risk assessed where personal information may be transferred outside the EEA. As part of our own due diligence we have identified that personal data held for and by us resides and is processed in the EU. We will continue to monitor this for any 3rd party provider changes in the future. Should a requirement for data to be transferred outside of the EU in future, we will implement controls and safeguards to ensure that equal to or greater data protection measures are enforced and records retained to evidence this.
How we keep your data secure
We are committed to keeping personal data secure and take all reasonable technical and organisational measures to protect personal data from loss, misuse or alteration.
We inform and update our employees about our policies and procedures regarding confidentiality, security and privacy, and we emphasise the importance of complying with them at all times. Our security procedures are consistent with or exceed generally accepted commercial standards used to protect personal data. Employees who violate the policy will be subject to disciplinary actions, including termination of employment when appropriate. Any employee found to be in breach of the law will be reported to the relevant authorities.
We have contracts and agreements in place with all contractors or partners who provide complimentary services that you may wish to benefit from.
As a minimum these contracts and agreements require contractors and partners to keep any information we provide to them confidential; they are not permitted to use this information for any purpose other than to carry out the services they are contracted to on your behalf.
For how long do we keep your personal data?
We only keep your information for as long as is necessary and to fulfil our legal obligations and responsibilities for the purposes for which such information is used. We take appropriate measures to ensure that any information collected from you is kept secure.
If any of your personal data changes, we will normally update your personal data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.
Your rights relating to Personal Data
You have the right to ask us to cease processing your personal data for marketing purposes. We will seek consent (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your data to any third party for such purposes. You can also exercise your right to prevent such processing by contacting us via the website Contact Us page.
GDPR gives you the right to access information held about you. Your right of access can be exercised at any time. We operate both a Data Subjects Rights procedure and a Subject Access Rights Procedure to ensure that all rights exercised by data subjects relating to personal data are managed appropriately.
What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
Use of cookies on this site
To make this site simpler, small data files are placed on your computer. These are known as cookies. Most big websites do this too.
They improve things by:
- remembering settings, so you don’t have to keep re-entering them whenever you visit a new page;
- remembering information you’ve given so you don’t need to keep entering it;
- measuring how you use the website so we can make sure it meets your needs.
Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.
You can opt out of Google Analytics cookies for all sites.
To learn more about cookies and how to manage them, visit AboutCookies.org.
i) First Party Cookies
These are cookies that are set by this website directly.
We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not use cookies to collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
There are also cookies that store basic data on your interactions with WordPress, the CMS running this website.
ii) Third Party Cookies
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by Twitter, Facebook and Google+. If you want to prevent sites setting third party cookies, instructions to do so are here.
iii) Log Files
Log files allow us to record visitors’ use of the site. These logs are automatically generated from all our visitors, which we use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.
How to Contact us
If you have any questions about this Privacy Notice or want to get in touch with us please use the website Contact Us page.
Effective: 25th May 2018
Changes to our Privacy Policy
Any changes we may make to our Privacy Policy in the future will be posted to this page on our website.